Human Resources Manager

Human Resources Manager, Sheraton Portsmouth, NH


The Purpose of the Human Resources Manager is to assist the General Manager in the overall Management and administration of the Human Resources Department, they are responsible for all aspects of the department including and not limited to information systems, files, administration, recruiting, on-boarding, orientation and service culture.


  • Manage the recruitment process inclusive of posting and updating career opportunities, screening resumes and candidates; scheduling interviews with leaders and or department heads; administer pre-employment paper work; reference and background checks; extend offers and accurately complete necessary on-boarding paperwork
  • Responsible of the maintenance of all HR department files and employee files in a neat, legal and effective way
  • Effectively handle the administration of new hires with required paperwork, and enter in ADP Workforce in a timely manner
  • Schedule and conduct Sheraton Brand Orientation and Service Culture training for all new hires and existing associates
  • Accurately and timely management of benefits, including workers compensation, health, dental, vision and 401K plans. Conduct meetings with associates as needed to ensure all eligible associates are familiar with benefits. Enroll associates with enrollment in benefits plans
  • Process and audit monthly billing and files of benefits to ensure coverage and billing are correct
  • Create and maintain personnel files with current compensation, benefits, performance and mandated information, ext. Update ADP Workforce to reflect compensation and benefits
  • Work closely with payroll clerk and Hotel Controller to ensure payroll information such as employment data, hours worked rates of pay, benefits deductions and all withholdings necessary to accurately process payroll in a timely manner
  • Coordinates and executes various HR related projects, events and program development
  • Complete wage verification, ESC, and other government agency request
  • Responsible for accurate and timely year end and other related reports
  • Address, Mediate, listen and respond to associate inquires and issues immediately while informing the General Manger. Provide support to leaders and associates with concerns related to the smooth operation of the hotel while providing safe, legal and ethical resolutions of grievances in accordance with policies
  • Monitor and file workers compensation claims in a timely manner
  • Supports and participates in hotel safety committee meetings
  • Maintains and updates bulletin boards and generates a quarterly newsletter
  • Participates in Hotel Executive Committee
  • Reports to work on time, maintains high standards of personal appearance and grooming in compliance with dress code
  • Performs other duties requested by the General Manager


  • Bachelor’s degree (BA) from a four year college or university with 3-5 years related experience and or training
  • Prior Hotel working environment preferred


  • Working knowledge of Microsoft Office applications
  • Ability to write reports and correspondence
  • Keep confidential information
  • Effectively present information and respond to managers and groups of associates
  • Proficient in ADP payroll and time keeping systems

Physical demands

  • Promote a safe work environment
  • Sit for more than 2/3 of the time