Looking for the right candidate with great customer service skills, reliable to work overnight shifts from 11pm-7am on Friday and Saturday nights. Additional overnight shifts or AM/PM shifts offered to cover vacations or time off request. Responsible for checking guests in and out, answer main phone line, make reservations, suite shop sales, cash handling and night end balancing.
Must be able to speak, write and read English, computer knowledge/skills, customer service experience. Minimum age to apply is 21 years old due to liquor license requirements for selling on your shift. Must be able to stand on your feet for 8 hours.
High School diploma or equivalent education preferred. Must possess
the ability to speak, read, write and understand English.
Medical and Dental insurance, Life insurance, variety of voluntary insurances to include STD, LTD and additional Life insurance, 401k and Hilton travel benefit. Vacation and Sick time accrual
Thompson’s Point is located in the picturesque, Portland, Maine. It is a transportive place like nothing else you’ve ever seen or experienced. Alive with kinetic, creative energy, Thompson’s Point will is an iconic symbol of what we all know about living in Maine: with creativity, vision, and independent spirit anything is possible. The event venues; Brick South, The Depot and Halo are all outstanding options for social gatherings, corporate events, tradeshows, festivals, educational conferences, marketplaces and more! Not only is Thompsons Point a great place to gather, it is an even better place to work and further your hospitality career.
Thompson’s Point is looking for a part time banquet captain. This person would be responsible for day-of event tasks in addition to various general maintenance duties, making flexibility and reliability of extreme importance.
Essential Job Responsibilities:
Facilitating load in and load out of events at Brick South, Halo at The Point and the Depot, as scheduled
Oversee beverage program including inventory and ordering
Oversee concessions as needed including inventory and ordering
Oversee scheduling for beverage staff for day-of event execution
Assist vendors and clients with day-of needs as they arise
Supervision of equipment used during an event
Supervision and custodial duties during events, to include trash removal, floor and restroom care
General rounds of building and parking lot area
Interact with clients and guests in a respectful and polite manner
Follows company policy and adheres to safety regulations
Special projects and duties to be assigned on an as needed basis
Thompson’s Point employees are held accountable to four core values. These values will set the baseline standards for individual job performance, as it relates to the essential functions and competencies of the position.
Excellence in work – Demonstrates commitment to performing work at the highest standards.
Embraces innovation- Embraces change and demonstrates dedication to continuous improvement to drive business results.
Exceeds customer expectations – Demonstrates the highest possible customer service (both internal and external).
Collaborates as a team member – Recognizes that all departments contribute to the goals of the organization.
Excellent organizational skills
Excellent communication skills – written and verbal
Ability to multi-task, prioritize and manage time effectively
Attention to detail and pro-active team player
Creative approach to meeting and exceeding client expectations
Education and experience:
Associates degree in project management, hospitality, tourism or business (preferred)
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change during employment and as the business needs change.
Northern Hospitality defines the regular, part-time associates as working less than an average of 30 hours per week. Regular part-time associated as subject to the Company policies and procedures and are eligible to receive those benefits the Company offers to its regular part-time associates.
It is the associate’s responsibility to communicate availability and scheduling requests with management. The Management Company understands that special circumstances may apply, and each situation will be reviewed on a case by case basis.